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100% Money Back Guarantee!!!

At TD Electronics, if you are not completely satisfied with our product then we offer a 100% money back guarantee. Simply return the product to us in new/unused resaleable condition within 28 days after purchase date. Please note it is your (the buyers) responsibility to get the item back to us. A receipt or proof of purchase will also be required. Every customer will receive a receipt so please ensure you keep hold of it. 

When purchasing second hand goods, we will only be able to offer a credit note within 7 days of purchase date. If you wish to sell the product back to us, then we will be able to offer you a price to buy it back. If the item is faulty, then you will be able to return the item for repair or refund. All second hand goods come with a 90 day warranty.

If you receive an item and it appears to be faulty or not as described, please do not use it. Contact us immediately via email or phone and we will give you the information you need including a returns number. We will send you a prepaid envelope/mailing bag so that you can return the item to us without having to pay to return it. We will be able to offer you a replacement or a refund. Stock availability depending.

Please contact us at sales@tdelectronics.co.uk to obtain a returns number and explain the problem so that we can look into it and resolve the problem for you. 

All returns should include paperwork and sent to following address:

TD Electronics Returns Department
74, Sandgate Road
Folkestone
Kent
CT20 2AA
United Kingdom


Should you have any further questions, please contact us via email, phone or by post.

This does not affect your statutory rights.